Policy & Privacy

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The app has Policy and Privacy.

Policy and Privacy for you to understand and agree with the app. You can read the details before using the app. If you are already using the app. You accept the Policy and Privacy. The details are as follows.

Lastest update 18/08/2025


Policy and Privacy.

Payumoon App, hereinafter referred to as the “App”, attaches great importance to protect personal information and compliance with the Personal Data Protection Act 2019 of Thailand. Apps must have duties and responsibilities to protect personal information according to law. App has therefore created this privacy policy to establish guidelines and practices for personal data protection.



Updating, reviewing or amending policies and privacy.

App may update, amend or modify this policy and privacy, in part or in whole, or from time to time. To comply with the operating guidelines of the app and in line with laws, announcements, or orders of government agencies that are required to be implemented



Contact us.

If you would like to contact us or have any questions. You can contact the app at payumoonapp@gmail.com



Where does the app collect your personal information from?

Directly from you, such as your email address, the identity of your phone, tablet, or the device used to install the app. Hereinafter referred to as the “device” that you use to sign in to the app member system to use the app's services. By the identity of the device used to store this information is the brand, model and OS. Such information is encrypted and stored in the secure database for you to use to sign in to the app member for use the services of the app only, without publishing to public.



Tracking technology.

App uses location services to determine your location, latitude and longitude. Your location information is only visible to you on your device. App is not released your location to the public. Your location is encrypted and stored in the secure database. Your location is used to calculate your distance to the coordinates of the tropical storm's center, areas with heavy rain, high accumulated rain, water overflowing the banks and other services in the future. You can turn off and turn on your location services at any time.



Cookies.

App does not use cookies to collect your information.



Personal information collected by the app.

1). Your information such as the coordinated, IP address, ISP, device brand, model, and OS , that you use to sign in to the app member system. All your information is encrypted. The app is not released to the public. Your information only displayed on your device, to let you know your login history. Your other personal information such as telephone number, date of birth, ID card number. The app has no data collection policy. 2). Financial information such as order history, payment history will only be stored in your account. The app is not released to the public.



Period for collecting personal information.

App will retain your personal information for 365 days. If your account is found to be inactive and you do not use the app for more than 365 days, the app will automatically delete your personal information. However, if you still use the app under your active account continuously. The app assumes you are still signed in and also keep your personal information in accordance with this policy and privacy.



Purpose for collecting personal information.

App will use your personal information for the following purposes. 1). Your email address is in encrypted for use in sign in into the member system. 2). Your IP address, ISP, device brand, model and OS , your device information is in encrypted for let you know your signed in history and send the notifications to your device. 3). Your location information is in encrypted and only visible to you on your device. App is not released your location to the public. Your location is used to calculate your distance to the coordinates of the tropical storm's center, areas with heavy rain, high accumulated rain, water overflowing the banks and other services in the future. You can turn off and turn on your location services at any time. However, if you turn off your location. It may prevent you from fully using the app's services.



Who does the app share information with?

App does not share your personal information with anyone without your consent first. However, the app may disclose your personal information to government agencies or officials in the exercise of legal authority. Your personal information will be stored in the data center (Cloud) of the third-party data processing service provider and has servers located both in Thailand and abroad. App will transfer your personal information in encrypted data from the app to external data processing service providers for the benefit of providing services. The app has carefully reviewed and selected the service providers and has an agreement regarding data security measures and data processing scope with the relevant service providers. When you are providing your personal information to the app. You will be deemed to have given your consent to the cross-border data transfer and keeping your personal information in the abroad data center for this policy and privacy.



Your rights in handling personal information.

In the app, you can edit or delete your personal information at any time with your account. However, if you delete your personal information. It may prevent you from receiving services from the app or may prevent you for some services.